Because we work by appointment, we suggest you book in advance to ensure you are able to get the service and time slot you desire. You can reserve your services by visiting:
https://clients.mindbodyonline.com/classic/ws?studioid=537507&stype=-9 or by calling our spa directly at 407-914-9168.
Same day Cancellations
Same day cancellations and no call no shows are subject to a 100% of the service charge
Cancellations must occur 24 hours prior to the service time to avoid loosing your paid funds
-Insurance clients will incur a cancellation fee of $35
First time appointments are NON-REFUNDIBLE. Howeever if you cancel or reschedule 24 hours prior, you will be able to use the funds paid at another time.
* If client is able to tranfer the appointemnt to someone else or we are able to fill that spot before end of day, we can waive the cancellation fee as a curtesy*:
If you arrive late to your appointment, we may not be able to provide the full time booked as there may be another appointment after yours. If available, we may reschedule for a later time the same day
Please see our cancellation policy above for more
All of our C3 Wellness Spa guests should communicate openly with their therapist, aesthetician and/or acupuncturist. You should discuss any expectations, preferences and/or possible concerns to ensure you get the desired service and help us meet your needs.
Our staff members are renowned for their depth of knowledge, diversity, professionalism, and courteousness. We celebrate all their varied backgrounds and value their many skills, talents, and gifts which they bring to C3 Wellness Spa. If you have a special request to make your treatment more enjoyable such as dimmer lights, softer music, a lighter or heavier touch, an extra blanket, etc. Please do not hesitate to ask.
If there are certain things you wish your therapist NOT to do such as work on your feet, your face, your abdomen, or scalp/hair, please communicate your desires.
In addition, you have the obligation to let your therapist know about any health related conditions that could potentially cause you discomfort or harm during the course of your treatment. This would include, but is not limited to, pregnancy, recent surgeries, diabetes, injuries, high or low blood pressure, heart conditions, shellfish or iodine allergies, and any other allergies.
We welcome your input and feedback.
Our therapists are trained in proper draping techniques for your comfort. You may elect to receive treatments in your undergarments. Please remove all jewelry before visiting the spa. We encourage you to wear loose, comfortable clothing that are easy to change into.
Please notify the spa receptionist at the time you are making your appointments and your therapist at the beginning of your treatment. You will be informed if treatments are not recommended. You will receive an intake form based on the service you are getting the day of your booking, make sure to answer those questions thoroughly and accurately
Your physician can best advise you on which treatments are safe. We also suggest that you avoid treatments using deep pressure and heat.
We discourage massages during the first trimester of pregnancy: The first trimester carries an increased risk of miscarriage, and some therapists are concerned that the increased blood flow during a massage might be harmful.
Shaving is recommended but please be sure to do so at least two hours prior to your facialt.
If you have a gender preference, please advise the spa reservationist at the time of making your appointment.
Treatment and package prices do not include gratuities. The standard hospitality rate for massage tipping is 20 percent. Tips are optional and greatly appreciated by our staff.
We offer a full range of professional spa products so you can duplicate the benefits at home. Ask your therapist or approach our friendly front desk staff and they'll be happy to discuss the products with you.
Our professional aestheticians are available for consults in order to offer you a customized treatment based on your skin type. All our facial consults are complimentary for your convenience
*Exludes Botox: Botox consultations are $50, which can be applied to your service*
Our professional aestheticians are available for consults in order to offer you a customized treatment based on your skin type. All our facial consults are complimentary for your convenience
*Exludes Botox: Botox consultations are $50, which can be applied to your service*
Teen Policy:
Young adults must be supervised by parent or guardian while participating in Spa Services including massage and body treatments, facials or any one-on-one services.