FAQs

While we do accept walk-ins when available, we highly recommend booking an appointment in advance to ensure your preferred time and service.

We suggest wearing comfortable clothing, especially if you’re receiving physical therapy, massage, or wellness treatment. You may also be asked to change into a spa robe depending on the service.

Yes. Please arrive 10-15 minutes before your scheduled service so you have time to check in and relax before your session begins.

We kindly ask for at least 24 hours notice if you need to cancel or reschedule. Cancellations made with less than 24 hours notice may be subject to a fee.

Yes, we accept many major medical plans, VA benefits, and auto insurance (PIP). You can verify your insurance here.

We accept cash, credit/debit cards, HSA/FSA, and Care Credit for most services.

Gratuities are not included in the service price but are always appreciated. If you’re happy with your experience, you’re welcome to leave a tip at checkout or directly with your provider.

We’ll do our best to accommodate you, but your session may be shortened to avoid delaying the next guest. Full charges still apply.

To maintain a peaceful environment for all guests, we ask that only those receiving services remain in the treatment area.

Yes. Please let your provider know about any health concerns, allergies, injuries, or if you’re pregnant, so we can tailor your treatment safely.